Frequently Asked Questions
Are you a factory or trading company?
We are a factory specializing in manufacturing printing equipment with 7 years of experience, dedicated to providing our customers with the best quality products and committed to continuously improving product quality and competitiveness.
How to get a quotation?
Please send inquiry directly to us. We need to know the specific details, such as material, size, color, thickness, and quantity.
What are your terms of payment?
We accept TT/LC/PAYPAL/ Western union; every payment term can be discussed.
How long is the warranty time?
All products carry up to a full year warranty. We supply wearing parts with favorable prices and long-term after-sales service to ensure total customer satisfaction.
How about after-sales service?
We offer 24/7 online customer support with a team of professional engineers. Most technical issues can be quickly resolved through real-time online communication, ensuring minimal disruption.
What's the lead time for orders?
Standard models ship in 15-30 days; custom units typically require 30-45 days.