How can I trust your company and products?
With nearly 20 years of industry expertise, we have served over 3000 customers across 124 countries. We provide professional sales and dedicated after-sales support for our entire range of UV and digital textile printers.
What payment methods are available?
We support multiple payment methods including Bank Transfer (T/T), Credit Cards, Western Union, and Money Gram for your convenience.
What is the expected delivery timeframe?
Orders are processed within 5-7 working days after payment. Air shipping typically takes 3-5 days, while sea freight can range from 7 to 40 days depending on the destination.
How do I handle the machine installation?
We provide comprehensive support: detailed manuals, instructional videos, and online assistance. We also offer on-site installation by engineers or free training at our facility.
What does the warranty cover?
We provide a 1-year warranty on electronic parts. During this period, replacement parts are provided free of charge. We also offer lifelong technical support and affordable spare parts post-warranty.
Can I track my shipment?
Yes, upon dispatch, we provide a Bill of Lading or tracking number so you can monitor your shipment's progress in real-time.