Frequently Asked Questions
Are you a factory or trading company?
We are a factory specializing in manufacturing printing equipment with 7 years of experience, dedicated to providing high-quality products and continuous improvement in reliability and productivity.
How to get a quotation?
Please send an inquiry directly. Provide specific details such as material, size, color requirements, thickness, and quantity for an accurate quote.
What are your terms of payment?
We accept TT, LC, PAYPAL, and Western Union. Payment terms are open for discussion based on the order requirements.
How long is the warranty period?
All products carry a full one-year warranty. We also supply wearing parts at favorable prices and offer long-term after-sales service.
How about your after-sales service?
We offer 24/7 online customer support. Our professional engineers assist with technical issues via real-time online communication to ensure minimal disruption to your operations.
What is the lead time for orders?
Standard models typically ship within 15-30 days, while customized units require approximately 30-45 days.